System Requirements

Technical requirements and browser compatibility for using IB Marker.

Supported Browsers

IB Marker works best on modern web browsers. We recommend keeping your browser updated to the latest version for the best experience.

Fully Supported

Google Chrome
Latest version recommended. Chrome offers the best performance with all IB Marker features.
Mozilla Firefox
Latest version. Excellent privacy features and full compatibility.
Apple Safari
Latest version on macOS and iOS. Native performance on Apple devices.
Microsoft Edge
Latest version. Full support with Chromium-based engine.

Not Supported

Internet Explorer

Internet Explorer is not supported. Please use Microsoft Edge, Chrome, Firefox, or Safari instead.

Browser Requirements

JavaScript: Must be enabled
Cookies: Must be enabled for login sessions
Pop-ups: Allow pop-ups from ibmarker.com for certain features

Device Compatibility

IB Marker is fully responsive and works on all device types.

Desktop & Laptop

Best experience for extended practice sessions and exams. Any Windows, macOS, or Linux computer.

Tablets

Great for practice on the go. iPad, Android tablets, and Surface devices all work well.

Smartphones

Fully functional on iOS and Android phones. Great for quick practice sessions.

Chromebooks

Fully supported. Works in the Chrome browser like any other device.

Screen Size Recommendations

While IB Marker works on any screen size, we recommend devices with at least a 5-inch display for comfortable reading and answer entry. Larger screens are better for timed exams.

Internet Connection

IB Marker requires an active internet connection. Here's what you need:

Minimum Requirements

Stable Connection
Any broadband connection (DSL, cable, fiber) or strong mobile data signal works well.
Speed
1 Mbps or faster is recommended. Slower connections work but may experience delays.

For Timed Exams

Broadband Recommended

For timed exams, use a reliable broadband connection. Your answers auto-save every 10 seconds, but a stable connection ensures nothing is lost.

Performance Notes

Here's what to expect in terms of response times:

AI Feedback

Typically 5-15 seconds for exam-style questions. Longer answers may take slightly more time.

Page Loading

Most pages load within 1-3 seconds on a broadband connection.

Auto-Save

During exams, your work saves every 10 seconds automatically.

Session Timeout

Sessions expire after 20 minutes of inactivity. Save your work regularly.

Peak Usage Times

During peak hours (evenings and exam periods), you may experience slightly longer response times. The system automatically scales to handle increased demand.

Troubleshooting

Common issues and how to resolve them:

Progress Not Showing
Try refreshing the page (F5 or Ctrl+R). If that doesn't work, log out and log back in. Your data is always saved on our servers.
Slow AI Feedback
Wait 5-15 seconds for feedback. If it takes more than 30 seconds, refresh the page. Your answer is still saved.
Display Issues
Clear your browser cache (Ctrl+Shift+Delete). This won't affect your saved data and often fixes visual glitches.
Login Problems
Use the "Forgot Password" link to reset your password. Check your spam folder for the reset email.
Connection Errors
Check your internet connection. Try switching networks (e.g., mobile data instead of WiFi) to identify the issue.

Still Having Problems?

If these steps don't resolve your issue, visit our Contact Support page for assistance.